Effective Date: July 17, 2023
Last Update: August 4, 2023
EmpathixAI LLC (“Empathix,” “we,” “our,” or “us”), provides this privacy policy to describe how we collect, use, and share the information of individuals who visit our website at empathixai.com and its associated webpages, portals, and subdomains (collectively, the “Site”), or interact with us through our mobile app (the “App”) or web portal (“Portal”) (the Site, App, and Portal collectively, the “Services”).
When using our Services, you may voluntarily provide information about yourself, including your name, contact information, log-in information, employment/professional affiliation, and any other information you choose to provide. For example, we collect this information when you join our email list, create an account, leave a review, or contact us for support or other questions about the Services.
We (and other entities) automatically collect information relating to your interactions with us and our Services, including browser type, IP address, pages visited and other activities on the Site, device type, and time and date of visit, and other information we collect through the use of cookies and similar technology. See the “Digital Analytics” section of this privacy policy to learn more about the use of this information and the choices available to you.
We may use information related to you for any lawful purpose, including the following: to respond to your inquiries, including questions about the Services; to operate and improve our Services; to operate, personalize, and improve the Services, including for analytics purposes; to send updates, promotions, and marketing materials that may be of interest to you; to comply with the law and to maintain the security of our Services; or with your consent, or as otherwise disclosed at the time information is collected.
We may use information that has been de-identified or aggregated without limitation, for any lawful purpose.
We may share the information we collect with other parties, including the following: with third-party service providers who process information on our behalf, such as payment processors, data hosting services, online training providers, and email service providers; with any affiliates or joint venture partners that we may have in the future; as part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding; pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity; or with your consent or as otherwise disclosed at the time of information collection or sharing.
We may share information that has been de-identified or aggregated without limitation, including without limitation by incorporating such de-identified or aggregated information in reports or summaries of user activity, responses, and content.
We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We may work with third parties that collect data about your use of the Site and other sites or apps over time for analytics purposes.
Additionally, your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Site may not function as intended.
The Site may provide links to third-party websites or apps, such as Empathix distributors and sales affiliates, and social media networks. We do not control the privacy practices of those websites or apps, and they are not covered by this privacy policy. You should review the privacy policies of other websites or apps that you use to learn about their data practices.
To opt out of our email marketing, you can use the unsubscribe link provided in each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.
If you have questions, comments, or concerns about this privacy policy or our information practices, please contact us at: privacy@empathixai.com.